Defending Against Consumer Fraud in a Pandemic Countrywide is on the Front Lines

stockfresh_8439488_keyboard-with-blue-keypad-consumer-protection-3d-illustration_sizeS-300x200The Biden Administration declared February 28 through March 6 as National Consumer Protection Week. It recognizes that COVID-19 did more than release a deadly virus. It created the opportunity for considerable amounts of consumer fraud.

Consumers lost billions last year in all kinds of scams. Identity theft in the form of phishing emails and robocall led the list. People who were quarantined were at home during the day and put at the mercy of unsolicited phone calls and pressure tactics. Older people have always been a target and were primary victims.

Remote workers are subject to unsolicited phone calls, and if their elderly parents live with them, scammers can also place the entire household in jeopardy. These shady characters get away with what they are doing because many folks do nothing or are unfamiliar with the process of filing complaints. Employers considering group legal plans can provide a meaningful benefit to protect their employees and their families. Countrywide Pre-Paid Legal Services has consumer protection as a group legal plan benefit.

The Countrywide benefit is based on a commitment to superior service provided by seasoned legal veterans. Our nationwide network of attorneys places one in every community of a Countrywide client organization. Group legal plan members have priority status and securing a meeting with a Countrywide attorney is simple. People are justifiably concerned about COVID-19 infection. Countrywide lawyers practice social distancing and have safety protocols they will follow.

Consumer Protection Education

Our lawyers are familiar with consumer protection and the issues many people face. Those legal professionals will advise plan members on avoiding con artists and reporting these scoundrels to consumer protection agencies.

The process of reporting fraud can be frustrating to the average person. Legal terms and procedures can turn reporting into a walk through a dark forest. Countrywide sheds light on the path, and we explain how to file a report correctly. Our secondary pre-paid legal services provide the support that helps. Attorneys can make an unlimited number of telephone calls and write letters on behalf of the plan member. Such communication is invaluable to the gathering of information. The letters and telephone calls can also persuade the other party that settling a consumer protection issue is in their best interests. There is a definite attitude change when a Countrywide attorney is involved.

Empathy is a Countrywide Quality

Anyone who is the victim of fraud feels violated. That person might feel foolish for being a victim and embarrassed to talk about the experience. Countrywide has been providing group legal plan benefits for more than thirty years for all kinds of organizations. We know about the emotions and frustration that a plan member experiences. We are proactive when it comes to providing empathetic service.

Clients Play an Important Role

Countrywide is committed to providing excellent service to all a client’s employees. We are not familiar with the composition of the workforce, and we need the guidance of decision-makers.

We show all our group legal plan benefit options to prospective clients and explain everyone, fully answering any questions that might come up. The organization will then choose those pre-paid legal services it would like to have in the final plan document, and these benefits will be there. Countrywide will provide highly effective administration and superior member service to the plan members. Our attention to detail makes us one of the leaders in the industry.

No one wants to be deceived or cheated by unscrupulous people. Unfortunately, con artists continue to take advantage of unsuspecting consumers, and the current pandemic has created opportunities for them. We want to help protect your hardworking associates from consumer fraud. If you have any questions about our pre-paid legal services, please feel free to contact us at your convenience. We are ready to answer all your questions.