Group legal plans will obviously promote their pre-paid legal services to prospective clients. The ability to write wills or review legal documents are stressed but that is insufficient. There are member services to consider as Countrywide Pre-Paid Legal Services well knows. Communication is important
Relationships Are Essential
Amazon’s Alexa appears to be the latest trend in customer service. Help chat rooms also are frequently used. These will not cover all the bases in a group legal plan. Plan members want a relationship with the service provider.
It can be brief but having a face identified with the voice means a lot. A person wants a face-to-face meeting with an attorney to discuss consumer protection among other matters. Drafting a living will and medical powers of attorney are emotional issues. It helps to deal directly with an attorney who has excellent people skills. Continue reading