Consumer protection is a government service that covers more than faulty products. Misleading advertising, unfair pricing, and vague refund policies are also covered. It is all intended to safeguard a consumer from unethical practices. It is a great benefit, but consumer protection can be confusing.
The Basics of Consumer Protection
There are eight basic consumer rights under American law:
- The right to safety,
- The right to basic needs,
- The right to redress,
- The right to information,
- The right to choose,
- The right to a healthy environment,
- The right representation,
- The right consumer education.
Consumer protection is covered by various laws such as the Truth in Lending Act and the Fair Credit Reporting Act. Each of these statutes has specific areas of protection and define means of redress. Perhaps the biggest problem a consumer faces is the lack of consumer education.
Violations of the law can include misrepresentation of facts and refund policies that gradually guarantee no refund at all. The average consumer is not fully aware of how the law operates. A lack of information can lead to a misfiling of a consumer protection claim, or serious frustration on the part of a wronged consumer. It is why many filing attempts go nowhere. It is easy for a person to become cynical.
It helps tremendously if an individual has assistance from someone who knows the law. It does not mean going to court for damages. Ordinarily, having somebody who can interpret the statute and explain whether a person has a legitimate complaint will help. That kind of support enables anyone to legitimately seek a resolution to a problem.
Group legal benefit may or may not help with protection. Countrywide Pre-Paid Legal Services has a benefit option which stresses consumer protection.
Working with Legal Experts
Countrywide has a nationwide network of attorneys. These seasoned legal veterans assist plan members. There is one in every community where there is a Countrywide client. Pre-paid legal services means more than drafting documents. Educating a plan member is a greatly appreciated service and is what our attorneys are very good at doing.
They will explain to a group legal plan member whether a particular problem merits investigation from consumer protection agencies. The attorney will mention where there is potential for claim to be filed. It is important to go to the right agency to seek redress. A Countrywide attorney will identify which one is the place to go.
The process of filing a consumer protection claim can be daunting. The wrong type of information or improperly filled out form can negate a lot of effort. The Countrywide lawyer helps a group legal plan member prepare the claim properly for submission. We allow our attorneys to make telephone calls and write letters on behalf of a plan member. That helps get the information needed to do a proper filing.
Countrywide Works with the Client
We want to provide employee benefits everyone can use. Meeting that goal requires knowing the demographics of prospective clients workforce. We ask the management to help us offer the right services. We answer all questions and explain the advantages of each option.
The decision-makers will then choose what pre-paid legal services options will be part of their group legal plan. We provide the administration and the member services. The participation of management guarantees a benefit that is employee sensitive. Countrywide maintains an open relationship with all clients, maintaining an effective communication and transparent operations. We respond quickly to any problems that may arise.
Our group legal plan benefit will assist your employees with many common legal problems. If you want to know more about what we can provide, please feel free to contact us at your convenience. We have a pre-paid legal services benefit that your employees will be able to use and appreciate.