The Internet is remarkable, but even cyberspace has limitations. There are times when people want to talk and interact with a human being. It applies in particular if there are legal issues. Unfortunately, not all group legal plan services do that. Instead, they rely on a website with a question and answer page.
We Provide Local Service
It may be convenient for the vendor, but it provides scarcely any service to a plan member. Countrywide Pre-Paid Legal Services believes that clients deserve better. It is a reason why we make use of a network of attorneys.
We have lawyers all over the country who provide pre-paid legal services to plan members. These professionals are not in some faraway place. They are in the community and understand the local government. When the attorneys need to offer assistance with public agencies, they know who to contact immediately. Plan members feel better when service providers are near at hand. No one wants to deal with the distant voice. Knowing that the attorney is easy to contact makes a person more willing to use the benefit.
The Human Touch Matters
Drafting simple wills and medical powers of attorney can be very stressful for a plan member. Face-to-face consultation can help, and Countrywide lawyers will provide that. They also accept an unlimited number of telephone calls on a given situation. That way, a group legal plan member can ask a question about a contract and get it answered right away. It helps them make better, more informed decisions about relevant legal documents.
Our attorneys will do more than sit in an office and give advice. They are authorized to send letters on legal stationery for the sake of a plan member. They also can make telephone calls as part of the pre-paid legal services. It helps in dealing with consumer complaints. The offending vendor gets more than nervous when they discover an attorney is involved. Speedy resolution can be a consequence of such intervention.
Clients Get to Choose
Decision-makers will want the best return on investment possible. In addition to the quality of service, they want superior provision of the benefits. Countrywide does two things to ensure real assistance. We have deliberately streamlined our administration to provide a fast response to need. Included is the insistence that any Countrywide attorney puts a plan member at the front of the list for any assistance. The next thing we do is provide choice.
It is critical to respond to the needs of the employees. We respect the fact that organizations have different groups. Some employers may have a lot of Millennials and others have older employees. Decision-makers get to choose what options are in a Countrywide group legal plan.
Because employers can determine the choices in the plan, greater value is provided to the employees. It also ensures that the options will be used. Countrywide sees to it that the attorneys deliver the prepaid legal services needed. The result of all of this other benefits that are highly usable and deeply appreciated by everyone in the organization.
Employees expect certain pre-paid legal services from a group legal plan. They want more than just automatic delivery. Being able to develop a relationship with the attorney or just the human touch means a lot. It adds significant quality to the benefit, and employers welcome that.
Countrywide service is more than answer sheet or a robotic call. We provide assistance with attorneys who are seasoned professionals with excellent medication skills. It is part of our commitment to high-quality. We would like to be able to discuss all of our benefit options with organizations. We encourage human resources directors and other decision-makers to contact us to find out more about how we help employees.