Articles Posted in Benefit Usage

                                                         Countrywide is Proud of the Assistance We Give

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An exceptional group legal plan is defined by the service it provides. There are certain options a client should expect within the plan document, but pre-paid legal services has to go the distance. There should be an ability to communicate one-on-one, and have all questions answered. Anything less is unacceptable. It’s sad, but some of the plan vendors don’t seem to care about the service. They believe that web-based assistance is more important than direct contact. Countrywide Pre-Paid Legal Services does not subscribe to this low-quality. We know what people really want when it comes to good service.

The Personal Touch Matters

Our clients get the very best. It starts with attorneys who understand the law thoroughly. We screen candidates very carefully to make sure that we are getting high-quality legal professionals. We also look at personal skills. No Countrywide group legal plan member should feel embarrassed. The face-to-face meetings are a fundamental part of Countrywide service. We have a nationwide network of attorneys and setting up a conference with the Countrywide lawyer is not that difficult. We realize that people sometimes forget to ask questions on certain points. We allow an unlimited number of telephone calls to the Countrywide lawyer in given situations to cover this. We encourage people to develop a relationship with the attorney that produces positive results. Continue reading